This Privacy Policy explains how BloomBridge Digital ("BloomBridge Digital," "we," "us," or "our") collects, uses, and protects information when you visit our website, contact us, use our chat, schedule an appointment, or take part in a demonstration. BloomBridge Digital provides website design, AI phone assistants, and business automation services.
Information we collect
Information you provide. When you send an inquiry, use the chat on our website, schedule an appointment, or request a demonstration, you may share your name, email address, phone number, company details, and the content of your messages.
Information collected automatically. Like most websites, our hosting and the third-party tools embedded on this site (such as our website chat and web fonts) may receive standard technical information when pages load, such as your IP address, browser type, device information, and pages requested. These tools may use cookies or similar browser storage to function — for example, to keep a chat conversation open as you move between pages. You can control cookies through your browser settings, though some features may not work properly if they are disabled.
How we use information
We use the information you provide to:
- respond to your inquiries and messages;
- arrange and conduct demonstrations;
- provide the services you request;
- support you as a customer; and
- maintain records of appointments and our communications with you.
We do not sell your personal information.
Text Messaging and Consent
Purpose. With your consent, BloomBridge Digital may send text messages for appointment confirmations, reminders, scheduling updates, and responses or follow-ups related to an inquiry or service request you have made. Promotional text messages are not part of this program.
Consent is required. Providing your phone number alone does not authorize us to send you text messages. We send texts only after you give affirmative consent. Consent to receive text messages is optional and is not a condition of purchasing any services.
Frequency and costs. Message frequency varies based on your appointments and inquiries. Message and data rates may apply.
Opting out and help. Reply STOP to any message to unsubscribe. Reply HELP for assistance, or contact us at Kenneth@bloombridgedigital.com.
No sharing for marketing. Mobile phone numbers and text messaging consent records are not sold or provided to other organizations for their marketing or promotional purposes. Service providers that help us operate our messaging may process this information only as needed to deliver services on behalf of BloomBridge Digital and may not use text messaging consent for their own marketing.
Technology and service providers
We rely on technology and service providers to operate our website, scheduling, customer records, communications, and automation. These providers have access to information only as needed to perform those functions for BloomBridge Digital and are not permitted to use it for their own purposes.
We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transfer.
How long we keep information
We keep information for as long as reasonably needed for the purposes described in this policy, and as required to meet applicable legal, accounting, or other obligations.
Security
We use reasonable administrative, technical, and organizational measures to protect the information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and requests
You may ask to access, correct, or delete the personal information we hold about you by emailing Kenneth@bloombridgedigital.com. We will respond to reasonable requests, subject to any obligations that require us to retain certain information.
Links to other websites
Our website may link to websites or services operated by others. We are not responsible for their privacy practices, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above.
Contact us
Questions about this Privacy Policy or our text messaging program can be sent to Kenneth@bloombridgedigital.com.
Please also review our Terms of Service.